Meta recently launched WhatsApp Cloud API, which allows businesses and developers to build on top of WhatsApp to customize their experiences and respond to customers quickly and easily.
API, which stands for Applications Programming Interface software interface that enables two applications to interact with each other.
With WhatsApp Cloud API, businesses can integrate third-party apps such payment gateways, robo-advising, customer messaging, e-store etc.
Here we have compiled the front line WhatsApp Business API software providers.
Top WhatsApp Business API Software
- Clickatell WhatsApp Business API
- Infobip WhatsApp Business API
- Verloop.io
Clickatell is an authorized WhatsApp Business Solutions Provider. Clickatell WhatsApp API is a software solution that enables businesses to quickly and easily reach and engage in rich conversations with their customers.
Clickatell is secure and
reliable. Its security features ensure that conversations between you and your
customers remain private with end-to-end encryption and multi-factor
authentication.
How to start using Clickatell
WhatsApp Business API
There 5 simple steps to take to
strt using Clickatell API for your business:
Sign up to create a free
Clicktell account to get access to the portal
Apply for WhatsApp Business
account
Purchase a subscription once your
application is approved
Verify your business WhatsApp
(phone) number
Connect the API to your business
profile and go live.
Support
Offers online support
Pricing
starting prices
entry: $1 per month
Basic: $250 per month
Starter: $625 per month
Enterprise: Contact for quote
Contact for prices
Free trial: Available
Free version: Not available
website:
clickatell/products/whatsapp/
Infobip WhatsApp API
Features
Speed up onboarding
Onboarding of new users is easy
as it sends welcome messages to new users and use interactive call-to-action
buttons to guide new users through out the onboarding process.
Send digital documents
It offers end-to end encryption,
that allows businesses send documents such as invoice and statement using media
message template in a both simple and secure manner.
Schedule appointments
The API helps your customers book
appointment in a way that is convenient to them
Manage loyalty schemes
Handling customer support is a
herculean task. WhatsApp Business API helps customers use their benefits, send
status notifications and allows customer support personnel to handle only
complex queries.
Share package location
Notify your customers when when
and where their parcel is delivered, including a photo.
Be available to your customers
With this WhatsApp API, you will
be easily reachable to solve customer related problems at any time
Support
Infopib offers both practical and
regulatory supports, and has more than 10 offices globally.
Pricing
contact for prices
Free trial: Available
Free version: Not available
Verloop.io
Is a WhatsApp Business API that provides chatbot AI services
Features
Notify Important Updates
Verloop helps you send automated transactional messages to
customer and improve your customer engagement. You proactively share updates,
reminders and other notifications to segmented uses for specific targeting. You
can as well use WhatsApp chatbot collect feedback from your customers, send
events and upsell your service to your customers.
Veca
Verloop has Veca that serves as e-commerce assistant. It has
inbuilt multi-intent recognition solution which can understand complex
questions and guide customers to solve queries accurately and quickly.
Voice
Verlop.io allows your customers to send voice messages to
you. Voice-enable AI chatbot lets your customers to have a hands-free
experience and the freedom to express themselves freely and spontaneously. With
Voice, your customers can seek support in their native languages abd reduce the
time taken to raise a concern.
Supported Industries
e-Commerce: Helps in sharing order updates, answering
queries instantly and reduce cart abandonment
Banking and Financial
services: Make secure transactions, notify customers and complete KYC
verification through chat
Insurance
Travel
Logistics
Real Estate
Food Services
Read also: Latest WhatsApp Features Update
